Outstanding!: 47 Ways to Make Your Organization Exceptional by Miller, John G.

John G. Miller
9780399156403

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The best-selling author of QBQ! counsels business leaders on how to build customer loyalty and safeguard professional interests while establishing a positive reputation, providing coverage of such topics as delivering promises and working ethically.
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ISBN:
9780399156403
Dimensions (WxH):
5.75 x 8.5
Publisher:
Putnam Pub Group
Publication Date:
January 07, 2010